How can I complain to electricity in Nepal?

How can I complain to electricity in Nepal?

KATHMANDU: Nepal Electricity Authority has launched a toll-free number ‘1151’ with an aim to provide accessible and easy services to the consumer. Minister for Energy Mahendra Bahadur Shahi inaugurated the toll-free number amid a press conference held at the Ministry of Energy in Singhadarbar on Monday.

How can I pay electricity bill online in Nepal?

How To Pay Electricity Bill Online In Nepal? [7 Easy Steps]

  1. Step 1: Visit Nepal Electricity Authority (NEA) Website.
  2. Step 2: Select ‘Consumers’ Menu and Click ‘Pay Your Bill Online’
  3. Step 3: Select Online Payment Method.
  4. Step 4: Login Into The Online Payment Service Provider.
  5. Step 5: Select ‘Electricity’ For Payment.

What is NEA counter?

If you are lucky, you need not line up but you need to visit the Nepal Electricity Authority (NEA) counters. Now that you can pay the bills of utilities like electricity, water supply, and more online, who will go to the counters.

How can I check my electricity meter in Nepal?

How to read electricity meter and pay bills online?

  1. Navigate to and register as a user for the first time.
  2. After clicking register, enter the customer’s name, email, mobile number, and password and submit it by clicking at the ‘submit’ button.
  3. After submitting it, your user ID is ready.

What is customer ID in electricity bill in Nepal?

The bill consists of S.C. number, which is formatted in numerical form somewhat as 001.02. 30 where the middle portion denotes the date of the meter reading. Likewise, there is customer ID which is formatted somewhat as 3245.

What is the cost of 1 Unit electricity in Nepal?

The commission said that the customers of the 400-volt three-phase line will now have to pay Rs 10.50 per unit for rain and Rs 11.50 per unit in winter. Earlier, the tariff was Rs 11.50 for consuming up to 400 units and Rs 12 for consuming up to 400 units.

How much is electricity per unit in Nepal?

Nepal, September 2021: The price of electricity is 0.068 U.S. Dollar per kWh for households and 0.074 U.S. Dollar for businesses which includes all components of the electricity bill such as the cost of power, distribution and taxes.

How do I register my meter reading online?

NEA Online Meter Reading System – What is it?

  1. Go to the official NEA customer portal.
  2. Create an account by clicking the “Register” tab and fill in the respective data fields.
  3. After successfully registering, proceed to login (using the phone number as the username).

How do I pay electricity bill via mpesa?

M-Pesa Pay Bill

  1. Select “Pay Bill” from the M-Pesa menu.
  2. Enter the Kenya Power business number 888 888.
  3. Enter your new Kenya Power account number e.g. 123456.
  4. Enter the amount you wish to pay which should be between Shs.
  5. Enter your M-Pesa PIN.
  6. Confirm that all details are correct.

How can I check my electricity bill?

The E-bill SMS service allows you to query your electricity account balance and bill due date using your mobile phone. You will be required to type only the first part of your account number in the phone message field, for example, if your account number is 998877-01, just type 998877. Then send this message to 95551.