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How do I escalate an issue with FedEx?
FedEx complaints contacts
- Call Customer Care Contact Form on 1 (800) 463-3339 or 1 (800) Go FedEx.
- Visit Customer Support Center.
- Tweet FedEx Customer Care.
- Tweet FedEx.
Can you sue a FedEx driver?
If you have sustained any kind of injury in an accident with a FedEx truck or during any interaction with FedEx and your injury was caused by negligence, you may be able to sue FedEx or another party. There are many ways FedEx workers, contractors, and trucks can cause injuries.
How do I contact FedEx about a problem?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
How do I contact FedEx supervisor?
1.877. 339.2774 (When prompted, please say “FedEx Ship Manager.” At the next prompt, say “FedEx Ship Manager Server.” ) Support hours are Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. You can also contact your regional FedEx support representative.
Is FedEx supposed to deliver to your door?
If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If no signature is required, the shipment will be left at the recipient’s door.
Who is FedEx CEO?
Frederick W. Smith (Jun 18, 1971–)FedEx / CEO
What happens when a FedEx driver hits your car?
If a FedEx truck hits your car, it can cause serious damage, especially if you are in a smaller vehicle. You might have property damage, hospital bills, lost wages, and a lot more. In some serious accidents, the crash might affect you for the rest of your life.
What happens if a FedEx driver hits a car?
In a collision between a large delivery truck or van versus a smaller passenger vehicle, the outcome is often tragic resulting in serious injuries or death. If you are injured in an accident caused by a FedEx driver, you could be entitled to compensation for your injuries and other damages.
What to do if FedEx delivers to wrong address?
If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Edit Delivery Address.
How do I contact someone at FedEx?
(800) 463-3339FedEx / Customer service
What happens when FedEx delivers to wrong address?
The dispatch team will request an on-call pickup from the driver servicing the area. The driver will pick up the shipment. The driver will reattempt the delivery the same day if possible. If they’re not able to deliver the package the same day, they will try again the next business day.
Is it illegal for FedEx to put packages in mailbox?
By law, only you and the U.S. Postal Service are allowed to put things in your mailbox. But what if companies like FedEx and UPS could do it too? That could happen under a recommendation by the Trump administration.