Table of Contents
What does a solid red light mean on Ooma?
Re: Ooma logo on telo hub steady red Solid red logo likely means a hardware failure.
How do I reboot my Ooma?

Best Answer:
- To reset your Ooma Telo base station, you will need to unplug the power cord from the back of the unit, wait 10 seconds, and then plug it back in.
- Once the unit has restarted, you will need to press and hold the 1 and 3 buttons on the top of the unit until the light ring around the button flashes green.
Where is the reset button on Ooma Telo?

The button on the back of the Ooma Telo is a reset button. If you ever experience problems with your Ooma Telo, you can use the reset button to restart it.
Why does my Ooma keep going offline?
The Ooma device will be offline if there is an issue with the internet connection. For example, if the WIFI or Ethernet cable connection is disconnected or if you are experiencing issues with your ISP.
How do I fix Ooma flashing red light?
This may happen upon first use if the device has not been activated properly. If the device has functioned in the past, the flashing red logo usually means that an interruption in your Internet service may have broken the device’s connection to Ooma servers. Verify that your Internet connection is functioning properly.
Why is my Ooma phone not ringing?
Ooma Mobile cannot ring for incoming calls if your phone is silenced. You can resolve this problem by checking whether your phone’s Silent switch is on (iOS), or by using the volume buttons on your device to adjust the ringer volume (Android).
How do I reset Ooma after power outage?
Re: restart sequence after a power outage My cable modem, Ooma Hub, and router (which are connected in that sequence) are all plugged into the same power strip. To restart everything, I just kill the power strip, wait 5-10 seconds, and turn the power strip back on.
Why is my Ooma flashing purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.
Why is my Ooma blinking purple?
Why is my Ooma blinking red?
A flashing red Ooma Symbol means the Ooma Telo isn’t “seeing” the Internet. First check and make sure your credit card information is up to date. Ooma will turn off your connection if the credit card information isn’t up to date.
How do you take Ooma off of Do Not Disturb?
How can I turn Do Not Disturb off? button on your Ooma Telo Base Station or Phone Genie and holding it for two seconds. You can also turn Do Not Disturb off by pressing again the DND button on an Ooma HD2 Handset or Ooma HD3 Handset or by dialing *79 on a regular handset.
Why is there no dial tone on my Ooma?
Re: No Dial Tone Simplest possibility is a bad cable from the Ooma’s PHONE jack to your telephone instrument. Always check the simple things first. If the symptom still exists with another cable, and there’s nothing else connected to the Ooma or the instrument, something else is wrong, of course.