What qualifications do I need to work in administration?
You do not need specific qualifications to become an administrative assistant, though you will usually be expected to have maths and English GCSEs above a grade C. You may be asked to complete a typing test before being taken on by an employer, so good word processing skills are highly desirable.
What is the most important skill a secretary must possess?
Key skills for secretaries
- Good communication, customer service and relationship-building skills.
- Teamworking skills.
- Organisation and time management skills.
- Attention to detail.
- Negotiation skills.
- Tact, discretion and diplomacy.
How do you describe administrative tasks on a resume?
- Answer and direct phone calls.
- Organize and schedule meetings and appointments.
- Maintain contact lists.
- Produce and distribute correspondence memos, letters, faxes and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Order office supplies.
What skills do you need for an admin job?
Office administrator jobs: commonly desired skills.
- Communication skills. Office administrators will be required to have proven written and oral communication skills.
- Filing / paper management.
- Equipment handling.
- Customer service skills.
- Research skills.
What are admin duties?
Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, administrators are often responsible for office projects and tasks, as well as overseeing the work of junior admin staff.
How can I be a good office secretary?
Quality, skills & knowledge
- be methodical, with a good eye for detail;
- be well organised, with an orderly mind;
- bring objectivity to the proceedings;
- deal promptly with correspondence;
- be able to take accurate notes of meetings;
- make sure members receive all the necessary material;
What are secretary duties?
In summary, the Secretary is responsible for: Ensuring meetings are effectively organised and minuted. Maintaining effective records and administration. Upholding the legal requirements of governing documents, charity law, company law etc (where relevant).
Is an administrative assistant the same as a secretary?
A secretary is clerical and their role involves tasks such as transcription, typing up documents, copying and call handling, mainly supporting the admin assistant. The most prominent difference is that an administrative assistant will supervise other team members.