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Where can I return my Optimum equipment?
Bring it to Walgreens, FedEx Office or any authorized FedEx location. Don’t use a FedEx Drop Box. Remember to ask for a receipt for your shipment as proof of mailing.
Can I return my Optimum equipment to an Optimum store?
Devices may be returned to an Optimum store or online with a prepaid label, along with all included accessories, such as power supply and cables.
How do I return Cablevision equipment?
Step 1. Find out where your nearest Optimum store is located (see Resources below for link). It will accept your Cablevision equipment, which includes cable receivers, remote controls and modems. Go into the location, find a customer service rep and tell her you want to stop your service and bring back your equipment.
Does Optimum have service in NJ?
Optimum primarily offers its internet and TV services in Connecticut, New Jersey, New York, and Pennsylvania: 27 locations in Connecticut.
Can I exchange my Optimum cable box?
Optimum Store Locator Select Optimum stores are now open! Equipment exchanges, returns, and cash payments at the kiosk have resumed. See additional updates in response to COVID-19.
What happens if you don’t return Optimum equipment?
If you don’t return your Optimum equipment, they will charge you a fee. They can charge you the same fee for an item that is unreturned, an item that is lost, or an item that they consider to be damaged. The fees are broken down based on the type of equipment.
Is Altice the same as Optimum?
Altice bought the Optimum brand and Cablevision for $17.7 billion in June 2016. Cablevision was combined with Suddenlink Communications to create Altice USA, the fourth largest operator in the United States.
What happens if you don’t return Optimum cable box?
Which network does optimum use?
Total connectivity Optimum Mobile is on the T-Mobile network, the leader in 5G coverage and speed. And when you combine it with your high-speed internet, you get a seamless connection, at home and on the go.
Is optimum available in Jersey City?
All of Jersey City, and many of its outlying communities, enjoy full coverage from Optimum.
What is the cheapest Optimum package?
What is the cheapest Optimum package? Optimum’s cheapest cable TV package is Optimum Core, which has 220+ channels for $59 a month.
Can Optimum mail me a new remote?
If your Optimum remote is still not working after you’ve replaced the batteries and made sure it’s paired to your television and programmed correctly, you can return it to an Optimum store and receive a new remote.
How do I find an optimum store near me?
Enter ZIP or City to find a location near you. Submit a search. Geolocate. Select Optimum stores are now open! Equipment exchanges, returns, and cash payments at the kiosk have resumed.
How do I contact optimum support?
Contact Optimum Support for help with your cable, phone and internet services via phone, Twitter, email or by visiting one of our store locations. Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} Currently viewing account details for: En español {{CommonHeaderCtrl.helloMessage.text}}
How do I check availability for optimum?
Check availability Sign up via phone. Call1.866.374.4748 Already have Optimum? We’re here to help. Message us for billing or technical support.