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Why is my laptop not turning on Dell?
Resolution. If your Dell computer does not power on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset usually fixes many problems and also drains any residual power that may be causing the problem.
What is covered under Dell premium support?
Includes: 24×7 direct access to expert hardware and software phone support* Onsite support after remote diagnosis. Collaborative help to resolve everyday software issues*
Is water damage covered by Dell warranty?
¹ Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. Limit of 1 qualified incident per contract year.
Can you fix a laptop that got wet?
Flip the laptop upside down, forming an inverted “V” shape, to drain the liquid that seeped inside. If it was plain water that spilled, let the laptop sit open overnight to allow any leftover droplets inside the machine to dry. Do not attempt to power it on until you’re certain the machine is completely dry.
What does Dell accidental damage cover?
¹ Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. For complete details, visit Dell.com/servicecontracts.
Can you turn on a laptop without the power button?
To turn on/off a laptop without the power button you can use an external keyboard for Windows or enable wake-on-LAN for Windows. For Mac, you can enter clamshell mode and use an external keyboard to wake it up.
Does Dell warranty cover cracked screen?
The LCD glass on a Dell laptop is manufactured to rigorous specifications and standards and will not typically crack or break on its own under normal use. In general, cracked or broken glass is considered as Accidental Damage and is not covered under the basic system warranty.
How does Dell warranty work?
Basic Warranty Service If your system encounters an issue covered by Dell’s Limited Hardware Warranty* and that issue cannot be resolved remotely, this service offers a Mail-In Repair Service (customer provides box and Dell pays shipping) for defects in materials and workmanship in your PC.
Why did my laptop suddenly stop working?
Drain the computer of electricity Disconnect the AC adapter and remove the battery (if possible). Hold down the power button for thirty seconds to drain any residual power from the laptop. Without replacing the battery, plug the AC adapter back into the laptop.
What is Premium Support Dell?
Dell Premium Support provides remote technical support for hardware and software issue resolution through both online support and trained phone support specialists for Dell-branded products.
How long is Dell warranty?
Dell-branded hardware products purchased in the U.S. or Canada may come with a 90-day, 1-year, 2-year, 3-year, 4-year, 5-year or other limited hardware warranty….Dell Limited Hardware Warranty.
| Contact | Phone (Canada Only) |
|---|---|
| All Business, Government, Education Customers and Value-Added Resellers (VARs): | 1-/td> |
How long should you leave a laptop to dry out?
24 hours
Should I buy Dell laptop extended warranty?
Buying an Extended Warranty to Protect Your New Dell Laptop Will Save You from Expensive Headaches. Whether something comes with a defect, breaks within the standard limited manufacturer’s warranty, or it breaks a few years after purchase, you need a plan that keeps you covered.
Do Dell monitors have warranty?
Dell has — and we know it’s annoying. The Premium Panel Guarantee/Warranty is available for UltraSharp, Professional and Alienware monitors sold with systems or as stand-alone units purchased from Dell, and is included with Dell’s standard 3-year Limited Guarantee/Warranty.
Does Dell charge for tech support?
SupportAssist is free to all customers to help them with diagnosing their computers, and those that want to move up to the Premium Support model can do that starting at $39 per year. It is currently available in the USA and Canada on Dell Inspiron, Alienware, Venue, and Chromebook products.
What should you do if you spill water on your laptop?
Simply open the laptop’s lid and place it facedown on a towel (like an upside-down V) so any moisture can drain out. Put the laptop in a dry, airy place and wait a minimum of 48 hours before you try to turn it on. If you were able to get to your machine quick enough, there might not be any damage at all.
How do I get Dell Accidental Damage Service?
In the event that one of your covered devices is accidentally damaged, you simply contact us directly. After we identify the cause and extent of damage, we provide the repair services needed to get your equipment back in working order.
Does Dell call customers?
A scam targeting Dell customers, by contrast, uses sensitive details tied to their specific PC purchase, including the PC model, service tag number, and the contact information the customers provided at the time they made the purchase. Scammer had spoofed Dell’s official phone number
How much does Dell premium support cost?
Premium Support will be available this summer starting at $39 per year. The service will cost more on pricier systems as the components will cost more to replace or service, Roth explained.
Do You Need Dell SupportAssist?
Don’t worry about not having Dell’s SupportAssist on your computer. Often, a new update can create problems and cause issues with your computer. In cases like these, it’s best to uninstall troublesome programs and wait for them to be updated with the needed fixes.
How much is Dell laptop warranty?
Most of the Dell computers come with a standard one-year warranty from the date of purchase. During the warranty period, you can get the device repaired or replaced if you encounter hardware failures.
How much is Dell warranty?
Dell’s Desktop and Laptop Warranty Options
| Basic | Warranty | |
|---|---|---|
| Parts | Cost | |
| Dimension desktop (consumer) | 1 yr. | $129 |
| OptiPlex desktop (business) | 3 yrs. | $0 |
| Inspiron laptop (consumer) | 1 yr. | $199 |
Should I get Dell warranty?
If you have a lower end Dell laptop, just the basic extended warranty is probably enough. Just as a heads up, most computers fail within the first 3–4 years of service if they are going to fail. That is why I recommend extending your warranty past 2–3 years.
How do I contact Dell tech support?
Consumer & member purchase sales support (phone)
| Home & home office | 1-/th> |
|---|---|
| Purchase or upgrade, accessories, or replacement parts | 1-/td> |
| Member purchase program | 1-/td> |
| Support for the Deaf, hearing impaired, or speech impaired | 1-877-DELLTTY |
Does Dell premium support cover accidental damage?
damaged by drops, spills, cracks or electrical surges, plus all of the benefits of Premium Support. *Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year.